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Pending payout

Greetings team I have a pending request of my payout since the 4th of sep. Why is it taking so long I have tried to write to you but k didn't get a reply Attached is a proof of pending

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Dear support team

      I have pending since 9/13/2018 ,pls follow up my pay out ,thank you


                                                                           Best requard

                                                                                lertsak 

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